Privacy Policy
Last updated: April 2026
One Stop Sensory Shop ("we", "us", "our") is committed to protecting the privacy of visitors to this website. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information. This policy is written in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
Email Subscriptions
If you subscribe to our newsletter or download our free sensory checklist, we collect your email address and, optionally, your first name. This information is used solely for the purpose of sending you the requested resource and, with your explicit consent, occasional email updates about new guides, product reviews, and resources. We do not sell or rent email addresses to third parties. You can unsubscribe at any time using the unsubscribe link included in every email we send.
Automatically Collected Information
When you visit our website, certain information is automatically collected through standard web server logs and analytics tools. This includes:
- Your IP address (anonymised where technically possible)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- The page that referred you to our site
- Date and time of your visit
This information is used in aggregate to understand how visitors use our website so we can improve it. It is not used to identify individual visitors.
Information You Provide Directly
If you contact us via email or our contact form, we will collect the information you provide (such as your name, email address, and the content of your message) solely for the purpose of responding to your inquiry.
Cookies
Our website uses cookies — small text files stored on your device — to improve your experience. Cookies we use include:
- Essential cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics cookies: Used by Google Analytics and Vercel Analytics to understand how visitors interact with our website. These cookies collect anonymised, aggregated data only.
- Affiliate tracking cookies: Set when you click an affiliate link (such as an Amazon Associates link). These allow our affiliate partners to attribute any subsequent purchases to our referral. The affiliate tracking cookies are set by the affiliate platform (Amazon, Commission Factory, etc.) and are governed by their respective privacy policies.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website or of third-party services embedded in it.
How We Use Your Information
We use collected information for the following purposes:
- To deliver resources you have requested (such as the sensory checklist PDF)
- To send email newsletters and updates you have subscribed to
- To respond to inquiries and support requests
- To analyse website usage and improve our content and user experience
- To comply with legal obligations under Australian law
We do not use your personal information for automated decision-making or profiling.
Third-Party Services
Vercel Analytics
This website is hosted on Vercel and uses Vercel Analytics for performance monitoring and basic usage analytics. Vercel Analytics is privacy-focused and does not use cookies or collect personally identifiable information. Data is processed on Vercel's infrastructure in accordance with their privacy policy.
Google Analytics
We use Google Analytics to understand aggregate visitor behaviour on our website. Google Analytics collects anonymised data about page visits, session duration, and traffic sources. IP addresses are anonymised. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.
Email Service Provider
Email subscriber data is stored securely in our database and managed through our email service provider. Subscriber data is not shared with third parties except as required for the delivery of email communications. You may unsubscribe at any time.
Data Retention
We retain email subscriber data for as long as you remain subscribed to our mailing list. Upon unsubscribing, your email address will be removed from our active subscriber list within 30 days. Contact form submissions are retained for a maximum of 12 months. Analytics data is retained in accordance with the retention settings of Google Analytics and Vercel Analytics.
Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information (where we are not legally required to retain it)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
To exercise any of these rights, please contact us at hello@onestopsensoryshop.com.au.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Significant changes will be communicated to email subscribers. Continued use of the website after any changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related inquiries, please contact us at hello@onestopsensoryshop.com.au or visit our contact page.